System Status
Monitor the operational status of VINCTA services in real-time.
Current Status
Last Updated: 2024-12-17 14:30 UTC
All Systems Operational
Services
Core Platform
| Service | Status | Uptime |
|---|---|---|
| Dashboard (app.vincta.io) | Operational | 99.9% |
| API (api.vincta.io) | Operational | 99.9% |
| Documentation (docs.vincta.io) | Operational | 99.9% |
| Authentication | Operational | 99.9% |
Integrations
| Service | Status | Notes |
|---|---|---|
| Webhook Ingestion | Operational | All vendors |
| Database (Supabase) | Operational | EU region |
| Email Delivery | Operational | Magic links |
Recent Incidents
No recent incidents - All systems have been stable for the past 30 days.
Scheduled Maintenance
No scheduled maintenance at this time.
Maintenance windows are typically scheduled during low-traffic periods (weekends, late evenings CET) with 48-hour advance notice.
Performance Metrics
Last 30 Days
| Metric | Value | Target |
|---|---|---|
| Average Response Time | 120ms | < 200ms |
| API Success Rate | 99.97% | > 99.9% |
| Webhook Processing Time | 45ms | < 100ms |
| Database Query Time | 8ms | < 20ms |
Service Level Agreement (SLA)
Uptime Commitment
| Tier | Uptime Target | Monthly Downtime Allowance |
|---|---|---|
| Production | 99.9% | 43.2 minutes |
| Enterprise | 99.95% | 21.6 minutes |
Response Times
| Priority | First Response | Resolution Target |
|---|---|---|
| P0 - Critical | 15 minutes | 4 hours |
| P1 - High | 1 hour | 24 hours |
| P2 - Medium | 4 hours | 3 business days |
| P3 - Low | 1 business day | 5 business days |
Historical Uptime
2024 Performance
| Month | Uptime | Incidents |
|---|---|---|
| November | 99.98% | 0 |
| October | 99.98% | 0 |
Average 2024: 99.95% uptime
Monitoring & Alerts
Infrastructure
- Health Checks: Every 30 seconds
- Alerting: PagerDuty integration
- Metrics: Prometheus + Grafana
- Logs: Centralized logging (CloudWatch)
Application
- Error Tracking: Sentry
- Performance Monitoring: New Relic
- Uptime Monitoring: Pingdom
- Status Updates: Automated via API
Contact
For service disruptions or emergencies:
- Email: ops@vincta.io
- Emergency Hotline: +49 (0) 30 1234 5678
- Status Updates: Subscribe at status.vincta.io
Note: This is a placeholder status page. For real-time monitoring, we recommend integrating with a dedicated status page service (e.g., Atlassian Statuspage, Instatus) in the future.
Last Updated: 2024-12-17